Terms of service
Terms of Service
MonRose Luxurious Hair
Welcome to MonRose Luxurious Hair. These Terms of Service (“Terms”) govern your use of our website and the purchase of products from our store. By accessing our website or placing an order, you agree to be bound by these Terms in full.
If you do not agree with any part of these Terms, please refrain from using our website or services.
1. General Conditions
MonRose Luxurious Hair reserves the right to refuse service to anyone for any reason at any time. You agree to use our website and services for lawful purposes only and not for any fraudulent, abusive, or harmful activity.
2. Product Information & Accuracy
We make every effort to display our products as accurately as possible, including descriptions, pricing, and images. However, slight variations in color, texture, or appearance may occur due to lighting, screen resolution, or natural hair characteristics.
Monrose Luxurious Hair does not guarantee that product descriptions or content on this site are error-free but reserves the right to correct any errors at any time without prior notice.
3. Pricing & Payments
All prices are listed in USD unless otherwise stated. Prices are subject to change without notice.
We accept secure payment methods through our checkout platform. By submitting payment information, you confirm that you are authorized to use the selected payment method.
4. Final Sale Policy
Due to hygiene and quality standards, all Monrose Luxurious Hair products are final sale.
We do not accept returns, exchanges, or refunds on wigs, bundles, closures, frontals, lace products, or any custom or altered items. Please review product details carefully before completing your purchase.
5. Shipping & Delivery
Shipping timelines are estimates and may vary due to processing time, carrier delays, weather conditions, or customs inspections. MonRose Luxurious Hair is not responsible for delays once an order has been transferred to the shipping carrier.
Shipping fees are non-refundable.
6. Damaged or Incorrect Orders
If you receive a damaged or incorrect item, you must contact us within 48 hours of delivery with clear photo or video evidence and your order number. Approved claims will receive a replacement for the affected item only. Refunds will not be issued.
7. Order Cancellations
Orders cannot be canceled or modified once they have been processed or shipped. Please ensure all order details are correct before completing checkout.
8. Intellectual Property
All content on this website, including logos, images, text, graphics, and designs, is the exclusive property of MonRose Luxurious Hair and may not be copied, reproduced, or used without written permission.
9. Limitation of Liability
MonRose Luxurious Hair shall not be held liable for any direct, indirect, incidental, or consequential damages resulting from the use or misuse of our products or website.
All products are sold “as is” and used at the customer’s discretion.
10. Chargebacks & Fraud
Unauthorized chargebacks, false claims, or fraudulent disputes may result in order restrictions, refusal of future service, and evidence submission to payment processors.
11. Governing Law
These Terms shall be governed and interpreted in accordance with the laws of the applicable jurisdiction in which MonRose Luxurious Hair operates.
12. Updates to Terms
MonRose Luxurious Hair reserves the right to update or modify these Terms at any time without prior notice. Continued use of our website constitutes acceptance of any changes.
13. Contact Information
For questions regarding these Terms, please contact us at:
📧 monroseluxurioushair@gmail.com
By using this website and placing an order, you acknowledge that you have read, understood, and agreed to these Terms of Service.
MonRose Luxurious Hair — Beauty Redefined.