Shipping policy
Shipping Policy
MonRose Luxurious Hair
At MonRose Luxurious Hair, every order is prepared with precision and care to ensure a refined luxury experience. Please review our shipping policy carefully before completing your purchase.
Order Processing Time
All orders are processed within 3–7 business days (excluding weekends and holidays). Processing includes order verification, quality inspection, and secure packaging.
Processing times may be extended during product launches, promotions, or high-volume periods.
Shipping Options & Delivery Estimates
Domestic Shipping (U.S.)
-
Standard Shipping: 3–7 business days after shipment
-
Express Shipping: 1–3 business days after shipment
International Shipping
-
Standard International: 7–14 business days
-
International Express: 3–7 business days
Delivery times are estimates and may vary due to carrier delays, customs clearance, weather conditions, or unforeseen circumstances.
Important Express Shipping Notice
Express shipping accelerates transit time only and does not reduce order processing time. All orders must still complete processing before shipment.
Express shipping fees are non-refundable.
Shipping Rates
Shipping fees are calculated at checkout based on your selected shipping method, destination, and order size. All shipping costs are non-refundable.
Tracking Information
Once your order ships, you will receive a confirmation email with tracking details. Please allow up to 48 hours for tracking updates to appear.
Incorrect Address Policy
Customers are responsible for providing accurate shipping information. MonRose Luxurious Hair is not responsible for orders sent to incorrect or incomplete addresses.
Returned orders due to incorrect information may require additional shipping fees for reshipment.
Lost, Stolen, or Delayed Packages
MonRose Luxurious Hair is not responsible for packages marked as delivered by the carrier. Claims must be filed directly with the shipping carrier.
International Orders & Customs
International customers are responsible for all customs duties, taxes, or import fees imposed by their country. MonRose Luxurious Hair is not responsible for customs delays.
Final Sale Policy
All MonRose Luxurious Hair products are final sale. No returns, refunds, or exchanges are permitted.
Policy Updates
MonRose Luxurious Hair reserves the right to update this Shipping Policy at any time without prior notice.
By placing an order, you acknowledge and agree to this Shipping Policy.
MonRose Luxurious Hair — Beauty Redefined.